Real-Time Passenger Feedback Improving Operational Performance
Indeed, these should never be overlooked; an operator can utilise feedback data to measure satisfaction levels over time, better understand why their passengers feel the way they do, and action...
View ArticleTransport for Wales Launches New On-Train Wi-Fi Portal With Real-Time Service...
The portal uses industry-leading data sources and GPS mapping to provide expected arrival and departure times, relevant platform numbers, onward travel options, and much more. The new portal provides...
View ArticleReal-time Information Solutions Driving Smarter Mobility
Real-time information (RTPI) systems can significantly improve the experience of those travelling via public transport. When a passenger is kept fully informed regarding their trip, they feel...
View ArticleThe Lens of Convenience in the Transit Experience
Our expectations for mobility and transit are changing rapidly. Regardless of whether you live in the center of a major city, the suburbs, or in a remote community, convenience is now top of mind when...
View ArticleAt-Seat Ordering & ScreenShare: Digitalisation Elevating Passenger Travel
That’s why constant innovation is vital. Thankfully, due to the ever-increasing levels of digitalisation within the public transportation industry, the capacity to deliver experiences which live up to...
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Transport for London and KeolisAmey Docklands Trial New NaviLens Technology...
Passengers using the Navilens app in DLR stations are automatically connected to GoMedia’s Visor platform, developed in partnership with RNIB. Visor combines Navilens’ wayfinding technology with...
View ArticleHEAR Accessible Passenger Announcements App Honored with the 2023 APTA...
The AdWheel awards aim to honor public transportation systems and business members for their “outstanding marketing and communications efforts that contributed to strategic organizational goals.” Our...
View ArticleGoMedia to Launch Personalised Avatars Direct to Passenger Devices to...
GoMedia’s FOAK23 project, ‘Luna’, comprises a solution that translates digital information listed online into British Sign Language (BSL) and transmits it directly to the user through their smart...
View ArticleConnecting Ontario Northland with Onboard Passenger Wi-Fi & Entertainment
The Polar Bear Express service provides vital connections between the communities of Cochrane and Moosonee, through some of the province’s most remote areas. Members of the community enjoyed an...
View ArticleVisor Accessible Wayfinding Solution Wins Best Accessibility Solution
The Automation & Self-Service Awards recognize exceptional innovations that create great user experiences and boost business effectiveness in seven categories: Best Use of AI, Vending, Kiosk,...
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